"As long as accounts are active and in good standing, ACH deposits will post to those accounts," Green Dot spokesperson Alison Lubert said in an email. The issue can also affect other filers who used alternative temporary bank accounts to receive their first stimulus payments, such as reloadable pre-paid debit cards by Green Dot or RushCard and those accounts are now inactive or closed. This money was supposed to help a little and now it's not coming for who knows how long,” she said. “Many friends are so far behind on rent or skipped Christmas. “If not we would have to trace the money - which, due to backlog, could take from six weeks to six months. The IRS said it may issue paper checks within three weeks once the money is officially returned,” Sara told NBC News. “They said the bank rejected the money and sent it back to the IRS. If she gets nothing, her only option will be to claim it on her taxes.īecause she paid for her tax prep out of the tax refund, the stimulus payment went to the closed account and has now bounced. Perez said the IRS told her there was a “glitch” and she should wait two weeks to see if she receives a direct deposit, a paper check, or a letter informing her of the situation. My husband literally just started working on Monday and unemployment ended for him.” “This was supposed to give us a little boost and get food and bills paid. “This has been deeply frustrating as I have two kids and I am pregnant,” Tiffanie Perez, 27, of Brooklyn, New York, said in an online message. That’s not soon enough for millions of Americans who were banking on having much-needed relief payments this week. "People who need money now may have to wait months until they can file a tax return and get their refund, unless the tax prep companies are able to forward the funds." "It is disappointing that the IRS did not fix this problem, which it has known about for months, in light of the likelihood of a new round of stimulus payments," National Consumer Law Center attorney Lauren Saunders said in an email to NBC News. 15 deadline to send out the checks, according to the legislation, which means if filers don’t get their payment automatically or by paper check by that time, they may only be able to get their stimulus in the form of a tax refund credit. The money should be there by the end of the day.”Īshley McMahon, spokesperson for tax preparation company TurboTax, said in an email the IRS has the banking information necessary for all customers and the agency “is the sole party with the ability to determine eligibility and distribute stimulus payments.” “But don’t worry - we have sent these payments on to the method you chose for Refund Transfer: direct deposit, check or Emerald Card. If you took a Refund Transfer, it may be reflecting that account number,” H&R Block tweeted on Monday. “The IRS Get My Payment website may display an account number you don’t recognize. That is done by completing line 30 of the 2020 Form 1040 or 1040-SR. If the site lists the date a payment was mailed, it may take up to four weeks and consumers should "watch your mail carefully for a check or debit card."īut if the tracker says “Payment Status #2 – Not Available" then filers' only option is to claim a tax credit. On Tuesday evening, the IRS updated its guidance and said if the tracking site "reflects a direct deposit date and partial account information, then your payment is deposited there." “In some cases, money was sent to a different account than the first stimulus payment last spring,” tax preparation company H&R Block said in a statement emailed to NBC News.
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